About the Role
As a Senior Field Technician, you will be the friendly face and skilled hands working in communities to bring Australians closer together each day.
You will utilise your people and technical skills to make a meaningful impact, putting smiles on our customers' faces, and propelling our nation into the future.
Key Responsibilities
* Deliver end-to-end service to homes and businesses across the nation, from installation to repair and maintenance.
* Collaborate with a supportive team, providing coaching, mentorship, and career progression opportunities.
* Utilise your problem-solving skills to resolve complex issues and provide solutions with a smile.
About You
To thrive in this role, you will be an autonomous and motivated self-starter, with extensive experience in copper and fibre network assurance fault finding and installs.
You will have an appetite to embrace a complex industry while learning and developing on the job, and draw on your dedication, drive, and customer service skills to deliver service with integrity.
Requirements
* Current Driver's License
* Strong communication skills, both written and verbal
* Approachable and caring attitude to customer service
* Passion for problem-solving
* An appetite for challenge
* Comfortability working to tight deadlines
What We Offer
* 18 weeks of paid parental leave
* Discounted gym memberships + other corporate benefits
* Device allowance or mobile device
* Options for salary sacrificing
* An inclusive work culture that prioritises balance and wellbeing
About nbn
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.