Estates Officer Westpac Banking Corporation, Sydney, Australia Job Description Permanent, full-time Located at Parramatta Keep taking your career up a notch How will I help? As an Estate Officer, you will play a critical role in supporting our Estate Centre of Excellence, through the assessment and processing of various written requests. In your new role, you will be responsible for ensuring the accuracy of documentation issued to Estates and determining the appropriate servicing path. On any day, you could be identifying cases for escalation and referring onto the relevant team, as well as processing specialist products and Estate payments. This is a hybrid position, with a minimum three days per week at our Parramatta office. Core hours are 8am - 4:30pm, Monday - Friday. What do I need? Self-motivated and sound decision-making skills Quality assurance and risk management lens Outstanding time management and planning Experience attention to detail Customer-centric with strong written and verbal communication skills Experience in Estates and/or Legal Support highly desirable How do I apply? Start here. Just click on the APPLY or APPLY NOW button. At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone - our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email.