About us Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family. What's the job? Under the direction and guidance of the Operations Manager, you will lead and oversee all aspects of Front Office whilst on duty, including (but not limited to) Reception, Concierge/Porter services to deliver a unique guest experience that brings the brand to life. What we need from you Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration and four years' guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience Full working rights in Australia First aid and basic CPR certification A NSW Responsible Service of Alcohol Certificate Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.