Join to apply for the Customer Advisor | Shepparton | VIC role at Bendigo and Adelaide BankTalent Acquisition Advisor | Volume Recruitment & Regional Hiring (VIC & TAS)It starts here. With Bendigo Bank… and you.Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.In this dynamic and high-impact role, you’ll make your mark by:Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branchKeeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offeringsBeing the face of the branch and customer service. Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefrontEmbracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunitiesBuilding connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!This is a fixed-term contract, part-time position located in Shepparton. The roster is 60 hours per fortnight, the roster details are: Monday, Tuesday, Thursday & Friday 08.45am – 05.15pm. The contract end date is 20/03/2026.What you’ll bring to the roleExperience in customer service environment and the ability to achieve targetsStrong attention to detail to ensure secure, accurate transactions with a risk mindsetConfidence to communicate with new and existing customers face to face and over the phoneEagerness to understand and communicate what makes our bank differentDrive for collaboration - mateship is crucial for us to work together and achieve our goalsExperience in the banking and finance industry is a plus but certainly not essentialSo, why work with us?Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.You’ll also get access to a great range of benefits, including:Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family membersTake your learning to the next level through our corporate university ‘BEN U’We’re making better, bigger. And we’ll get there with you.Think you’re our newest customer service expert? Now’s the time to set your sights even higher – on the future you and the future career you deserve. Apply now!Screening and interviews may commence prior to closing date.Please note - once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes.We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.
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