Retail Consultant - Mentone
About Reece Bathroom
We pride ourselves in bringing customer’s dreams to life, whether that’s a new home or a renovation, we’re there to provide our expertise & knowledge across world leading brands. We Create Bathroom Happiness.
About the role
As a Showroom Consultant, you'll bring your passion for design and customer service to help builders and homeowners bring their renovation dreams to life!
Based in our stunning showroom in Mentone, you’ll not only create memorable in-store experiences but also get out and about, visiting builders, developers, and interior designers on-site.
If you love building relationships, thrive in a dynamic environment, and are excited about being part of beautiful transformations, this role is for you.
Your day to day
* Deliver exceptional customer service for our retail customers and builders, renovators and designer clientele.
* Ensuring customer needs are met with care and attention
* Provide expertise in leading bathroom brands with confidence to guide customers in selecting the best products for their projects.
* Efficiently handle quotes, orders, and communication through emails and phone calls, maintaining a smooth process.
* Utilize our advanced 3D Planner to visually bring customers’ dream bathroom designs to life, enhancing their decision-making experience
We’d love to hear from you if you’re someone who:
* Has previous experience in retail sales or customer service and enjoys building relationships and helping customers
* Might not have experience in bathrooms, but is energetic, takes initiative and is willing to learn and grow
* Is comfortable with a computer and is happy to learn new systems
* Is open to working various shifts, including Saturdays
* Wants to develop their career - either locally, within our network, or head office (we love to promote people from within)
Our perks and benefits:
* Showroom rewards – Celebrate your success with lucrative incentives and recognition.
* Paid annual leave – Enjoy well-deserved time off to relax and recharge.
* Ongoing development – Access learning programs that fuel your growth and keep your career moving forward.
* Reece Boost – Save big with cashback and discounts on everyday essentials like groceries, retail, fuel, travel, insurance, and more.
* Generous discounts – Ready to renovate? Get amazing deals on bathroom and kitchen products for your own home!
* Paid parental leave – We’ve got your back during life’s important moments, ensuring you can support your family when it matters most.
These perks aren’t just benefits—they’re how we support and reward your passion!
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation in your inbox.
At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at careers@reece.com.au, and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the trade industry remain the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.