Mandatory skills/experience 10+ years of experience in IT operations, with 8+ years focused on Active Directory.In-depth knowledge of AD, ITSM, and ITIL.Leadership experience, with proven track record.Strong problem-solving, communication, and collaboration skills.Relevant certifications (MCSE, MCSA, ITIL).Desired skills/experience: • Experience with cloud services (Azure, AWS).• Familiarity with automation tools (PowerShell, Ansible).• Experience with IT service management tools (ServiceNow).Job Description AD SME Responsibilities- · Design, implement, and maintain Active Directory infrastructure (AD DS 2019).· Ensure AD security, compliance, and governance.· Troubleshoot complex AD issues and recent hands-on experience · Collaborate with teams for AD integration with other systems.· Develop and maintain AD documentation.· Strong knowledge MSA, GMSA and CMSA · Experience in remediation / migration of DC · In-depth knowledge on AD Tiering Model · Hands-on experience in DNS management (Internal / External) · GPO management · Knowledge on Quest RMAD DRE and Change Auditor · Hands-on experience in Domain Controller Patching Operations Lead Responsibilities · Lead IT operations team, providing guidance and mentorship.· Develop and implement IT operational processes and procedures.· Ensure IT service management (ITSM) best practices.· Manage incident, problem, and change management processes.· Collaborate with stakeholders for IT service delivery. Leadership Responsibilities · Strategic planning for IT operations and AD.· Budget planning and resource allocation.· Performance monitoring and reporting.· Team development and training.· Stakeholder communication and relationship building.Requirements