Funeral Arranger
Location: Whyalla, SA
This role involves overseeing and planning a wide range of duties relating to funerals and funeral services.
Key Responsibilities:
* Plan and coordinate funeral arrangements in accordance with families' wishes.
* Assist with funeral logistics, including driving funeral vehicles.
* Liaise with external stakeholders such as hospitals, aged care facilities, and law enforcement.
* Provide emotional and logistical support to families during services.
* Ensure venues are set up appropriately with flowers, seating, and service materials.
* Maintain funeral vehicles and ensure compliance with safety regulations.
* Participate in on-call duties, including after-hours arrangements and transfers.
Compliance and Administration:
* Complete and process all necessary legal documentation accurately and on time.
* Work with administrative staff to ensure compliance with relevant regulations.
* Maintain records and documentation related to funeral arrangements.
Health and Safety:
* Adhere to workplace health and safety policies.
* Ensure the mortuary and associated areas comply with health and hygiene standards.
* Report any safety concerns or incidents promptly.
Team Collaboration:
* Work closely with the funeral team to ensure smooth service delivery.
* Offer flexibility and support in various tasks as required.
* Foster a respectful and collaborative team environment.
Qualifications and Experience:
* High school certificate or equivalent.
* Previous experience in a funeral-related role is desirable.
* Strong knowledge of cultural and religious funeral customs.
* Valid driver's license with access to a personal vehicle.
* Excellent communication skills, both written and verbal.
Skills and Attributes:
* Sensitivity and empathy when working with grieving families.
* Strong organizational and multitasking abilities.
* Ability to manage stressful situations with professionalism.
* Flexibility to work after-hours, weekends, and public holidays as needed.
* Physical capability to perform manual tasks, including lifting and standing for extended periods.
Requires physical stamina for heavy lifting and extended standing. Exposure to varying weather conditions. Personal protective equipment will be provided.