Join Our Team at Five Bridges Are you passionate about helping others, delivering exceptional customer service, and being part of a dynamic and supportive team? Five Bridges is looking for a motivated and proactive Program & Training Advisor to join us in empowering individuals through education and employment programs. About the Role: As a Program & Training Advisor, you will play a vital role in our team, managing customer and student engagement, supporting enrolments, and ensuring a seamless experience for participants in our programs. This role offers variety, including administrative support, CRM management, and collaboration with business development and training teams. Key Responsibilities: • Deliver exceptional customer service and respond to enquiries from clients, students, and prospective participants. • Facilitate enrolments, onboarding, and engagement processes. • Maintain and update the CRM system to streamline communication and data management. • Provide administrative support for training and employment projects. • Assess eligibility for programs, guide participants, and resolve system or training-related issues. • Contribute to promotional activities, events, and system development projects. • Meet KPIs related to customer engagement and satisfaction. What We’re Looking For: • A motivated, proactive individual with a passion for helping others. • Strong communication and interpersonal skills. • Exceptional customer service experience and administrative proficiency. • Familiarity with CRMs and training services is desirable. • Knowledge of RTO Funding Essential and Previous RTO Experience Preferred • Sales Experience Essential • Relevant post-secondary qualifications or equivalent experience. Why Join Five Bridges? • Be part of a supportive and values-driven organisation. • Contribute to meaningful programs that make a difference in the community. • Enjoy a safe and supportive work environment How to Apply: If this sounds like the role for you, we’d love to hear from you Submit your résumé and cover letter today to join our mission of supporting individuals to achieve their goals.