About the Role
As Senior Executive Director, you will lead and manage the newly formed Client and Partner Services Group to achieve Legal Aid Queensland's strategic and operational objectives.
Reporting to the Chief Executive Officer (CEO), you will play a key role in enhancing client and partner experiences on behalf of Legal Aid Queensland. The position will be key to leading new initiatives aimed at optimising client journeys, preferred supplier and partner engagement strategies and leveraging emerging technologies to meet the evolving needs of our clients and partners.
You will also be leading a highly skilled and dedicated group of leaders and managers, providing performance management and professional development opportunities to help all staff reach their potential and ensure the organisation's objectives are met.
This role is offered as an SES contract for a period of up to 5 years, with the possibility of an extension.
About You
To be successful in the position, the incumbent requires extensive experience in leading a multidisciplinary team in a complex organisation with knowledge of client journey improvement strategies as well as business transformation issues and strategies relevant to the provision of state-wide legal services.
As a dynamic and supportive leader, you will have a passion for the development of people and focus on continuous improvement.