TheCustomer Liaison Officer plays a crucial role in promoting our servicesand values to the broader community. As the first point of contact forpotential residents, families, and stakeholders, the officer will representSouthern Cross Care with professionalism, empathy, and a deep understanding ofour mission to provide high-quality, person-centred care. Thisrole involves building relationships, providing clear and accurate information,and fostering trust within the community to promote our services. TheCLO will attend community events, engage with local groups, and activelycontribute to marketing initiatives to ensure Southern Cross Care remains apreferred choice for aged care and support services. About You Because you will be the main point of contact for family members and residents, you possess excellent communication skills, an eye for detail and good understanding of the Aged Care Sector.You will work collaboratively across the whole organisation to maximise occupancy and promote our care and service offering. To be successful in this role, you must be able to provide exceptional service, be a team player and understand or learn quickly the working of financial arrangements in residential aged care.? What's on Offer Competitive salary commensurate with experience. The opportunity to be a part of a significant and all-encompassing cultural change program. Salary packaging of up to $18,900 per annum tax free. Opportunity to access Novated Leasing. Flexible work arrangements. Access to free parking. Learning and development opportunities. Employee Assistance Program. About Us Southern Cross Care Tasmania is an aged careprovider in Tasmania and has properties in almost every region, providing carein residential facilities, lifestyle villages, and in the home. Our focus is onproviding high standards of nursing, health and aged care, hospitality, andwellbeing initiatives.It's a very exciting time to join ourteam!