Employment Type: Casual, up to 38 hours per week
Location: Bowral Hospital
Position Classification: Health and Security Assistant
Remuneration: $3 per annum
About the Opportunity
Bowral Hospital seeks a dedicated Health and Security Assistant to join our team, where prioritising tasks in high-volume areas and fostering a harmonious team environment are key.
The ideal candidate will remain calm and promote safety amidst potentially volatile situations, adeptly de-escalating conflicts to prevent physical restraint while working effectively within a multi-disciplinary care team.
Responsibilities include managing unruly behaviour, providing security services in a demanding 24/7 environment, and delivering basic patient care under nursing staff direction. Applicants are encouraged to take initiative and contribute to our innovative care models.
Bowral Hospital, located in the Southern Highlands of NSW, offers a blend of rural charm and cosmopolitan amenities, with easy access to major cities and a rich tapestry of industry, arts, and culture. As part of the South West Sydney Local Health District, Bowral Hospital boasts state-of-the-art facilities and a commitment to driving excellence in patient care.
Successful candidates will have the opportunity to contribute to our new redevelopment and grow professionally within our dynamic team environment.
Join us in shaping the future of healthcare at Bowral Hospital.
What You'll be Doing
The Health and Security Assistant (HASA) role works as part of a team, in collaboration with other staff, to assist with managing patients and to provide a safe and secure environment for staff, patients and visitors. HASA are also required to assist clinical staff in the care and comfort of patients, and securing the assets of South Western Sydney Local Health District (SWSLHD).
Supporting the care delivery team is at the heart of the HASA role. You will provide support to the nursing team in Emergency Department in the delivery of patient care, under the guidance of nursing staff. You will also provide general assistance in the ward environment, cleaning, provide portering for patient transfers around the facility, and you will undertake security related duties as required by the nursing In-Charge and Security Manager. It is expected that HASA provide the highest possible standard of customer service and professionalism at all times.
NOTE: HASA, like other NSW Health staff, must contact the police if there is suspected criminal activity on or around a NSW Health premises. HASA staff must not place themselves, or be expected by others to place themselves, at unnecessary risk in carrying out their duties. Where there are concerns about public safety the police should be called.
Security Master License Number for SWSLHD: 410572116
Where You'll Be Working
Come and join the team environment at Bowral where you are encouraged to take initiative, be creative and contribute to our vision of innovative models of care.
The Southern Highlands of NSW is made up of 34 towns and villages, providing both a rural yet cosmopolitan lifestyle of cafes, restaurants and wineries, offering a diverse range of industry, sports, arts and culture, affordable housing, excellent schools, all less than hours travel to Sydney, Canberra and the coast.
Bowral & District Hospital is part of the South West Sydney Local Health District with strong and established networks to tertiary facilities of Campbelltown and Liverpool.
Bowral & District Hospital is a new state of the art hospital - opened in December 2020, with level 3 acute bed facility which provides a wide range of services including 24 hour Emergency Department, 2 Operating Theatres plus a Procedures room, Day Surgery, Endoscopy, Orthopaedics, Ophthalmology, Critical and Coronary Care, Maternity & Paediatrics.
The Hospital has established an excellent reputation in the community for its commitment to safe, quality patient care, consumer feedback rating is at an average of 94% satisfaction across all markers.
1. Must hold a current Class 1A Security License with the NSW Security Industry 1997 Class 1A, current First Aid Certificate and Current unrestricted Australian drivers licence (P2 Licence Acceptable) subject to obtaining NSW drivers licence within 3 months of appointment.
2. Participation in a 7 day rotating roster that includes weekends, public and school holidays, including morning, afternoon and night shifts.
3. Understanding and willingness to work in a morgue environment.
4. Demonstrated computer literacy at a data entry level as well as ability to operate electronic security systems.
5. Effective written and oral communication skills to communicate with all levels of staff, as well as patients/clients and members of the public.
6. Sound understanding of the application of security techniques including conflict resolution skills, de-escalation and restraint practices.
7. Demonstrated understanding and ability to comply with work health and safety principles, including safe manual handling and infection control.
8. Demonstrated flexibility in taking directions from supervisors and ability to work effectively within a multi-disciplinary team.