Management - Area/Multi-site (Retail & Consumer Products)Full timeAbout OXCEL FinanceOXCEL Finance (oxcel.com.au) is set to expand its presence across Australia with the launch of nationwide franchises in 2025.
As a leading provider of mortgage and finance broking services, OXCEL Finance is committed to innovation, growth, and fostering a multicultural work environment.We are seeking an enthusiastic and sales-driven Franchise Business Manager to lead the recruitment, development, and support of franchisees from our Docklands, Melbourne office.
This is a critical role in driving the success of our new franchise network.Key Responsibilities:Franchisee Recruitment: Identify, interview, and onboard potential franchisees who align with OXCEL Finance's business values and growth strategy.
Ensure a rigorous screening process to find franchisees capable of delivering results.Franchisee Development: Design and deliver training programs that equip franchisees with the necessary tools, knowledge, and skills to succeed.
Develop tailored coaching strategies to enhance their business acumen and sales performance.Franchisee Management: Act as the primary point of contact for all franchisees, providing ongoing support, guidance, and troubleshooting to ensure smooth day-to-day operations.
Facilitate regular meetings and check-ins to track progress and address challenges.Performance Monitoring: Analyze franchisee performance metrics (e.g., sales targets, client acquisition, customer satisfaction) to assess growth and profitability.
Create actionable strategies for underperforming franchisees to help them achieve business goals.Compliance & Standards: Ensure all franchisees adhere to OXCEL Finance's operational, legal, and financial standards.
Conduct periodic reviews and audits to ensure consistency and quality across the network.Marketing & Business Support: Work closely with franchisees to implement effective local marketing strategies that drive brand awareness and customer engagement.
Provide guidance on leveraging OXCEL's central marketing tools and resources.Network Expansion: Collaborate with senior management to develop strategies that ensure sustainable growth of the franchise network.
Contribute to strategic decisions about new market entry and regional support.Relationship Building: Foster strong, positive relationships with franchisees, acting as both a mentor and a trusted business advisor.
Build a culture of trust and collaboration within the franchise network.Requirements:A bubbly personality with strong communication, relationship-building, and interpersonal skills.Proven sales experience, with a demonstrated ability to meet and exceed targets.Previous experience in mortgage broking or finance-related roles is preferred, giving you an understanding of the industry and the unique challenges faced by brokers.Experience in recruiting, managing, and developing franchisees or teams in a sales-driven environment.Strong organizational skills with the ability to manage multiple franchisees and responsibilities simultaneously.Passion for training and mentoring, with a proven track record of developing individuals or teams for success.Prior experience in franchise management is an advantage, though not mandatory.A commitment to working in and contributing to a positive, multicultural office environment.What We Offer:An exciting opportunity to be a key player in the nationwide expansion of OXCEL Finance.A diverse and inclusive work culture where collaboration and innovation thrive.Competitive salary, benefits, and opportunities for professional growth.The chance to work with a supportive team in a growing and dynamic company.How to Apply:Send your CV and cover letter to with the subject line "Franchise Business Manager Application." or apply via seek platform.Join us at OXCEL Finance and play a pivotal role in shaping the future of our franchise network, empowering success across Australia!Your application will include the following questions:How many years' experience do you have as a Franchise Business Manager?Do you have customer service experience?What's your expected annual base salary?How much notice are you required to give your current employer?How many years' experience do you have as a mortgage broker?How many years' experience do you have as a Broker Support Manager?#J-18808-Ljbffr