Woods & Co Recruitment is collaborating with Australia’s foremost automotive care group located in Mulgrave. This company has established a dominant market position through swift expansion and acquisitions. Offering an enjoyable work atmosphere and significant opportunities for professional development, this company is seeking to expand its team of Customer Service Representatives.
The role involves regular interaction with company members, aiding with repairing scratches or dents on their motor vehicles.
Individuals with a background in customer service or administration are encouraged to apply, as they will play a crucial role in delivering exceptional service and coordinate tasks as needed, in response to the company's rapid growth.
What's in it for you?
* $60,000 + Super
* South-East location | Onsite parking
* Collaborative and fun team environment
* Join a company that champions career progression
* Friday team lunches
* Birthday lunch of your choice
* National presence in offices all over Australia
What do you do?
* Address ad-hoc duties with the team
* Manage incoming calls and emails
* Raise members requests in a timely manner
* Contact customer to schedule booking repairs
* Process repair requests ensuring all information is complete
* Maintain a daily customer service log to ensure smooth operations
What do you need?
* 1-2 years’ experience in a customer service, retail, OR administrator position
* Must have: Scheduling experience
* Motivated to collaborate in a team environment
* Excellent written and verbal communication skills
* Can-do attitude
If this is a role that is of interest to you, someone you know or someone within your professional network, hit Apply Now or call Phoebe on 0483 988 071 Or pditchburn@woodsco.com.au for a confidential discussion.
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability.