Position: Account Manager Location: Perth Salary: $100,000 Job Type: Permanent Position Overview: We’re on the lookout for an experienced Account Manager to join a highly successful IT services provider in Perth. This is a role where you’ll be the go-to person for clients, building strong relationships, managing their needs, and ensuring they receive top-notch service every step of the way. You don’t need to be an IT expert to thrive in this role – what we’re after is someone with a great attitude, fantastic communication skills, and a passion for providing exceptional client experiences. You’ll be part of a collaborative and friendly team that supports one another while working hard to achieve great outcomes. Perks: Ongoing training and development to help you grow. A chance to work with an established client base and make a real difference. Regular team outings and social events to keep things fun. A company that genuinely values its people and listens to their ideas. Roles and Responsibilities: Be the primary point of contact for a portfolio of key clients, ensuring their needs are met and exceeded. Build and nurture strong, long-term relationships with clients. Identify opportunities to upsell and cross-sell services to existing clients. Collaborate with internal teams to ensure seamless service delivery. Provide regular updates to clients and keep them informed about new services and solutions. Address any client concerns promptly and ensure issues are resolved efficiently. Assist with account reviews and maintain up-to-date records of client interactions. Work towards achieving client satisfaction and retention goals. Role Requirements: Proven experience in account management or a similar client-facing role. Excellent communication and interpersonal skills – you’re approachable, professional, and easy to talk to. A proactive, results-driven mindset – you’re always looking for ways to improve the client experience. The ability to juggle multiple priorities and manage your time effectively. A genuine interest in understanding client needs and delivering tailored solutions. IT experience is a bonus, but not essential – we’re more focused on your attitude and ability to build relationships. If you’re passionate about building relationships and providing exceptional client service, this is the perfect role for you. You’ll be joining a team that supports each other, works hard, and has a bit of fun along the way. We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered. We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age. Email: infoouirecruitment.com Number: (08) 6219 8033