At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.
More than 1/3 of all food produced in the world is wasted, significantly impacting the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.
Through our marketplace app, we connect businesses with unsold, surplus food to consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.
In this role, you will make a direct, positive contribution to our mission every day. As part of the launch team in Australia, you will help change the conversation around food waste and establish the Too Good To Go brand in the minds of customers and food businesses.
We’re growing fast: Our community of 103 million registered users and 237,000 active partners across 18 countries have already saved 373 million meals from going to waste, avoiding almost 1009,000 tonnes of CO2e!
In 2023, Too Good To Go was recognized on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.
We’re looking for an Inside Sales Representative to join the Sales team at Too Good To Go in Melbourne.
Your mission
As an Inside Sales Representative, you are in charge of turning interest into passion: contact all stores quickly and sell Too Good To Go to turn everyone into an ambassador! You are responsible for sharing our values with all new partners, as first impressions count.
You'll be at the forefront of our expansion efforts across Australia, engaging with restaurants, cafes, convenience stores, and bakeries who have shown interest in Too Good To Go, showcasing the benefits of joining our platform.
Through phone calls, emails, and other messaging, you'll help support inbound stores in completing their sign-up and paving the way for impactful partnerships.
Your focus will be on closing inbound sales, and when the business need arises, you will also conduct outbound calls.
The stores you sign up and support will continue their food-saving journey long into the future, meaning you will build your own personal legacy within the company and our mission.
This role will be based in our Melbourne office in Southbank.
In a nutshell:
Negotiation and persuasion: Educate and empower stores that have reached out to us to join Too Good To Go and fight against food waste together.
Expert in converting and developing partnerships: Optimise new sales processes, sales coaching, data analysis, and find synergies with other teams.
Powerful communication: Deliver the value of Too Good To Go and our benefits to potential customers, establishing relationships and building strong rapport.
Effective selling: Use customer service techniques to identify store needs and curate the best setup for them.
Successfully onboard and train the stores: Set them up for long-term success in using our platform.
Follow up with the stores: Maintain the relationship for 4 weeks to ensure they are fully set up to maximise their impact.
This role is office based: You’ll maintain a high volume of calls and communication with stores, achieving monthly sales targets.
You will be a great fit if:
You have experience working within a sales environment, especially over the phone.
You’re a fantastic speaker (and listener) with the ability to quickly connect and establish relationships with potential partners.
You have zero fear of the phone and the tenacity to keep trying when things get tough.
You’re rigorous and organised: you prioritise well and keep track of your pipeline.
You’re data-driven, have experience working with a CRM, and have basic knowledge of Excel.
You’re independent: you know how to schedule your time to help you juggle multiple projects.
You’re a team player and know how to create synergy with other areas of the business.
You have full Australian working rights (no working holiday visas).
Outside of the visa, if you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your cover letter!
We recognise that every individual has a unique background that brings value, so we don’t require the following specific experience, but it would be nice if you have:
Experience in a sales role, where you have pitched and closed opportunities over the phone.
Experience cold-calling, demonstrating the resilience and motivation to achieve high call volumes.
Experience managing your own sales pipeline and prioritising data based on insights. Having worked with Salesforce is a plus, but any experience using a CRM tool will be useful.
Our values
We Win Together
We Raise the Bar
We Keep It Simple
We Build A Legacy
We Care
What we offer
A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
The unique opportunity to join the pioneering team leading the expansion of a proven food surplus marketplace into Australia.
Working alongside an international community of users, partners, and 1,100+ colleagues across 17 countries that are on the same important mission.
Personal and professional development opportunities in a fast-paced scale-up environment.
An inclusive company culture where you can bring your authentic self to work.
Most of your time will be spent in the office with the team or out in the field talking to prospective partners, but we do offer flexibility to work from home as well.
A strong, values-driven team culture where we celebrate successes and socialise with colleagues.
Benefits
20 days of annual leave plus an additional 5 days p.a. after 6 months of employment.
10 weeks parental leave at full pay, available to all natural and adoptive parents after 6 months.
Shareback Volunteering Days: Up to 4 paid volunteering days to help tackle food insecurity.
Learning, career development, and performance recognition programs because hard work should never go unnoticed.
Access to Employee Assistance Program & regular care conversations so you can bring your best self to work.
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