Permanent, Full-time opportunity with a Monthly RDOBand 3 Salary range from $63,342 to $67,457 plus superAbout the Ballarat Animal ShelterThe Ballarat Animal Shelter, managed by the City of Ballarat, is a safe haven for hundreds of lost, surrendered, abandoned, and mistreated animals, as well as those caught up in emergency events such as bushfires.The present animal shelter is used by surrounding Local Government Areas and individuals from around the region.The animal shelter provides services including the surrender, reclaim, and adoption of animals, holding animals in instances of family violence and during emergency evacuations, and hosting seized animals where court cases are pending.The RoleThe role of Receptionist is to provide front line customer service for the Ballarat Animal Shelter whilst providing administrative support to operational needs of the shelter and pound services.Processing payments and other monetary transactions required in business processes for adoptions, reclaims, and shire invoicing as well as assisting in Animal Attendant duties when required will be requirements of this position.About YouThe ideal candidate will have experience working in an animal shelter environment and/or veterinary clinic administration would be highly desirable.To be successful in this role you will have demonstrated experience working in a fast paced, highly emotive environment with the ability to demonstrate self-motivation and self-discipline in work undertaken to get the job done.Excellent interpersonal and communication skills and the ability to liaise with internal and external stakeholders is essential.Key Selection CriteriaDemonstrated experience of working in a highly emotive and busy customer service driven environment.Demonstrated ability of both internal and external stakeholder networking skills.Ability to work in line with Council’s code of conduct and values.Knowledge and understanding of legislation associated with the administrative requirements, specifically within the animal industry.Demonstrated experience with companion animals.Demonstrated experience with Microsoft Office and other software programs.Driver’s licence and ability for some out of hours work.To ApplyTo apply for this position please click on the Apply button and submit your application.The closing date for this position is 30 January 2025. Please ensure that you provide a cover letter, current resume, and answer screening questions based on the key selection criteria.The successful applicant will be required to undergo a full employment medical and police check.ContactFor any additional questions, please contact Clare Douglas-Haynes, Coordinator Animal Services on 0419 346 565.The City of Ballarat is an Equal Opportunity employer committed to providing a safe and inclusive working environment that embraces and values child safety, diversity, and flexibility. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace. We welcome and encourage applications from people living with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, intersex or queer. We support flexible and accessible working arrangements for all and are committed to ensuring that all jobs in our workforce can be performed flexibly. If you're shortlisted for a role and are looking for flexibility, we encourage you to start the flexible working conversation with the hiring manager to find out what options may be possible for the role you're applying for.Job Ref: LP000059Submitted: 16-01-2025
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