Job Title: Senior Business Analyst
We are seeking a highly experienced Senior Business Analyst to join our team in Perth. The ideal candidate will have a strong background in electricity distribution utility, particularly in customer processes related to new connections and modifications.
Key Responsibilities:
* Collaborate with stakeholders to analyze and document customer processes, focusing on new connections and modifications within the electricity distribution utility sector.
* Stay informed about the regulatory framework surrounding Distributed Energy Resources (DERs) in Australia, ensuring compliance and alignment with industry standards.
* Engage with senior stakeholders to gather requirements, facilitate discussions, and manage expectations across various interests and priorities.
* Develop clear and concise user stories to guide project development and ensure alignment with business objectives.
* Utilize tools such as JIRA for tracking project progress, managing tasks, and maintaining effective communication among team members.
* Conduct comprehensive process analysis and mapping to identify opportunities for improvement and optimize workflows.
* Lead requirements gathering sessions to capture business needs and translate them into actionable insights for the technical team.
* Create current state maps to understand existing processes and identify gaps that need to be addressed.
* Leverage domain knowledge to provide valuable support to the Solution Architect in defining and designing solutions that address business concerns.
Required Skills and Qualifications:
* Minimum of 10 years of experience in the electricity distribution utility sector, with a focus on customer processes such as new connections and modifications.
* In-depth knowledge of Distributed Energy Resources (DERs) regulations in Australia.
* Proven experience working with senior stakeholders, demonstrating strong stakeholder management skills and the ability to navigate varied interests.
Proficiency in the following areas:
* User story writing
* JIRA for project management
* Process analysis and mapping
* Requirements gathering
* Current state mapping
* Ability to utilize domain knowledge to support the Solution Architect in solution definition and design.
* Strong facilitation skills to conduct effective workshops and interviews with stakeholders.
About Us:
At Infosys Consulting, we value innovation, collaboration, and a commitment to excellence. We offer you great opportunities within a dynamically growing consulting organization where you can elaborate and deliver best practice solutions, further develop your skills, and discover a truly global culture that embraces diversity at all levels.