Process Assistants form an integral part of Amazon's Middle Mile operations, contributing significantly to the team's dynamic growth. Process Assistants are responsible for daily management of department duties including:Allocating laborLeading meetingsAssigning job dutiesProviding work directionCommunicating with internal and external stakeholdersPlease note the shift pattern is variable, based on 4 days on and 3 days off including weekends. Working hours: 08:00 am to 18:00 pm.Key job responsibilitiesTrack and report labor hoursOccasionally assist with production duties, train associates, and verify SOP (standard operating procedure) complianceEnsure successful area performance through tracking and reporting metricsIndependently assess all aspects of associate work performance and provide timely and detailed feedbackParticipate in Operational Excellence initiativesMaintain a full understanding of workflow and daily production goalsReview and update SOPs as requiredEnsure work areas remain clean and are properly equippedIdentify and address safety hazards within the work area, and participate in safety initiativesCoach associates on ways to work safely at all timesEnsure all job injuries are reported timely in accordance with established policies and proceduresProvide leave coverage for Shift ManagersWe are open to hiring candidates to work out of one of the following locations:Craigieburn, AUSMelbourne, VIC, AUSBASIC QUALIFICATIONSCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach. PREFERRED QUALIFICATIONSAre 18 years of age or older.Acknowledgement of CountryIn the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE Statement #J-18808-Ljbffr