You are experienced in Home Lending with a passion for Business Development & Customer ServiceWe are experts in supporting customers in one of the most important financial decisions they will makeEnjoy our industry leading home loan platforms & extensive staff benefitsSee yourself in our teamOur Home Lending Specialists are renowned experts in lending and thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence, and advocacy in every interaction. Using industry-leading technology, our team provides customers with a seamless banking experience anywhere, anytime.Whether a customer is buying their first or second home, investing in a property, refinancing, building, or renovating; you will be there to deliver the right solutions at the right time and trusted to make the experience great for them.More specifically you will:Provide support and advice to customers to help them achieve their home buying dreamsComplete discovery and appointments with prospective home buyers to determine suitable lending solutions, and submitting applicationsDevelop your business by building and maintaining internal and external referral sources, and seeking external referrals from existing customersAdhere to the Bank’s processes, procedures, and Code of Conduct, including accurately reviewing customers’ financial positions, completing security checks, and ensuring applications comply with our obligationsAttend regular coaching sessions to develop your lending knowledge and skills, and coach your branch colleagues on best practicesWe're interested in hearing from people who have:A well-developed knowledge of home lending products and the current responsible lending legislationA proven strong presence in the local community, building a credible personal brand with your customer base and a strong and active referral partner network.A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationshipsMinimum 3 years’ experience in a lending environmentA strong ability to identify and anticipate customers’ financial needsThe ability to see the big picture for customers and provide them with holistic solutions.With us, you’ll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!Aboriginal &/or Torres Strait Islander people are encouraged to apply.
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