About the Role We are looking for a dynamic and detail-oriented individual to join our Business Banking team as an Operations Officer.
If you have a passion for finance, excellent communication skills, and a knack for problem-solving, this could be the perfect opportunity for you!
As an Operations Officer, you will play a crucial role in our team by managing the reconciliation of returned equipment from operating leases and generating invoices for adjusted rental instalments.
You will work closely with our Credit Management team and clients to prevent arrears across the portfolio, as well as assist with daily tasks within the greater BOQ Finance Operations team as necessary.
Reconcile returned equipment from operating leases.
Generate and process invoices for adjusted rental instalments.
Liaise with clients to prevent arrears across the portfolio.
Ensure all reconciliations are completed accurately and on time.
Investigate and resolve discrepancies in financial records.
Maintain accurate financial documentation and records.
Collaborate with other departments to obtain necessary information for reconciliations.
Provide feedback on improving internal controls and minimising risks.
Assist with internal and external audits by providing required documentation.
Support the greater BOQ Finance Operations team as needed.
About you To succeed in this role, you should have strong skills in Accounts Payable/Accounts Receivable and Customer Service.
You should be comfortable with Excel, ideally at an intermediate to advanced level.
Your problem-solving abilities should be excellent, and you should have a keen eye for detail.
Communication and customer service skills are crucial, as is the ability to manage your time effectively and multitask.
Lastly, you should have a drive to meet deadlines and a willingness to quickly learn new systems.
About Us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.
That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.
We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Benefits At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.
Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion.
Here are just some of the fantastic perks you can enjoy as part of our team: Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off?
You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership : We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported.
Join us and be part of a company that truly cares about its people and community!
How to Apply To apply for this role at #boqgroup #businessbanking, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce.
Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.
When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.
These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.