Program Support Officer - Casual Pool 2024-2025 (Kangaroo Island)
You will be responsible for providing a high-quality, confidential, customer-focused administrative and business support service to clients, staff, and visitors of Country Health Connect in Kangaroo Island.
Key Responsibilities:
* Respond to incoming telephone calls and provide accurate information to telephone queries.
* Attend to visitors in the reception area in a professional manner and ensure they are directed appropriately.
* Coordinate the booking of appointments for services.
* Process and raise invoices and accounts.
* Maintain record management storage and retrieval systems for medical files.
Requirements:
* Prior experience in providing comprehensive and efficient range of administrative and clerical support services.
* Proficient in the use of Microsoft Office programs and client databases.
* Confident in determining priorities, organising work and commitments, and meeting pre-determined deadlines.
* Excellent customer service skills to relate to people with diverse value systems, cultural differences, and special needs.
Working Arrangements:
* Casual position with flexible working hours.
* Part of the Barossa Hills Fleurieu Local Health Network, supporting personal and professional development.
* Access to education and training opportunities.
Selection Criteria:
* Satisfactory Criminal History Check.
* Appropriate immunisation requirements.
Check Requirements:
* DHS Working With Children Check (WWCC).
* DHS National Disability Insurance Scheme (NDIS) Worker Check.
* National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups.
SA Health Services:
* Implementing Addressing vaccine preventable disease: Occupational assessment, screening, and vaccination policy in the workplace.
Relocation Support:
* Information about relocation support available through SA Health.
Aboriginal and Torres Strait Islander Applicants:
* Encouraged to apply.