Company Description
Join our Food and Beverage Team at Novotel Sunshine Coast Resort and Convention Centre, where luxury blends seamlessly with playful charm! With over 370 rooms, a refreshing pool, a vibrant Lagoon for water activities, and delectable dining options, our coastal resort is a hub of excitement. We offer a modern 1500-person capacity facility that attracts both Australian and international conferences and events.
Guests can enjoy leisure, beach adventures, serene bush walks, and a perfect work-play balance with our impressive conference amenities and poolside cocktails—all with a delightful twist of fun. As part of the esteemed Accor Group, we're committed to delivering unforgettable guest experiences and maintaining the highest standards of service.
Job Description
As a key member of our team, you will play a vital role in crafting memorable experiences for our guests through a smooth and enjoyable dining journey. You'll be the first point of contact, warmly greeting visitors, assisting with inquiries, and offering expert recommendations to elevate their experience.
Your responsibilities will include taking accurate orders, ensuring timely service, and maintaining a clean, inviting environment. Beyond day-to-day service, you’ll also be involved in hosting a variety of functions and events, helping to create the lively and engaging atmosphere that keeps guests coming back.
Qualifications
* Availability to a rotating roster, including weekends and public holidays
* Friendly and customer-focused demeanor
* Previous experience in customer service or hospitality
* Positive team player who thrives in a fast-paced environment
* Responsible Service of Alcohol (RSA) Certification
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
* Immediate access to global accommodation and F&B discounts
* #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
* Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.