Your new role is just a few clicks away. About the role As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy. You will be given the training you need to do what you do best – help customers with transactions, educate them on our online platforms and tools, recommend the bank’s products and services to help them achieve their financial goals. This permanent, full-time position is located at Community Bank Gingin. At times you may be required to work at your Lancelin branch to cover leave. About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs You will bring: Extensive experience in a customer service environment Demonstrated competence in achieving consistent sales results An ability to confidently talk to customers face-to-face and over the telephone An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential More information To find out more about our Retail Banking roles visit - https://careers-ext.bendigoadelaide.com.au/branch-network. We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. All internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Talent Acquisition Advisor managing this vacancy for a confidential conversation if there are any concerns meeting this requirement or you'd like to discuss the position further. Name: Kelly Boots, Talent Acquisition Advisor Email: kelly.bootsbendigoadelaide.com.au Phone: 08 8300 6121 Once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. This will take approximately 25 minutes to complete. Please check your junk folder if the email is not received within 30 minutes. For more information, please see the Application Process for Internal Candidates page. Position description: Customer Service Officer Community Bank - Position Description.pdf Closing date: Friday, 29 November 2024, 5.00pm AWST Shortlisting and interviews may take place before the advertised close date, so don't delay - apply now