About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Gold Coast
Seeking sunshine in human form. Unleash your hospitality on QT Gold Coast’s chic beachside scene. Reimagined with refreshed guest rooms and qtQT cabins, plus signature dining at The Spring, Bazaar, Stingray Lounge, Yamagen and more – chase endless opportunities in our sprawling designer playground.
About the role
We are looking for Concierge Rock Stars who is available to start immediately to join our busy team. In this role you will to be working with a team which is dedicated to providing exceptional customer service.
* Greet and assist guests upon arrival to the hotel
Offer information and recommendations about local attractions, restaurants and services Handle luggage and ensure it reaches the correct rooms promptly Coordinate transportation and make reservations for guests
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
* 50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting. Paid Parental Leave. Australia and NZ’s largest and most diverse experiences company.
Skills & experience
* Anticipate and attend to the guest’s needs and desires immediately
Have a positive impact & take personal responsibility and initiative Pro-actively assist the hotel team in solving any guest issues or complaints Ensure that all Hotel guests’ luggage, messages, and special requests are handled promptly and efficiently Liaise with front desk staff to ensure that the special requirements of groups and FIT travelers are dealt with in a timely manner Be advised on local attractions, tours, restaurants and things to do and be able to confidently book and organize experiences Valet Car Parking (must have manual drivers license) Ensuring every guest receives exceptional service
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts https://www.evt.com/elevate/careers/