About Hungry Jack's
Hungry Jack's is a franchise of the international Burger King Corporation.
We have over 440 stores in Australia and more than 20,000 employees, making us an iconic Australian brand that delivers quality products within the Quick Service Restaurant industry.
About The Role
This is a permanent full-time position with a salary range of $75,000 to $80,000 plus Super.
As a Retail Manager, you will be responsible for the safe, effective, and efficient operation of the restaurant.
You will be guest-obsessed, providing outstanding Quality, Service, and Cleanliness to our guests through your team.
You will lead a Business Portfolio to ensure outstanding business results while contributing to a culture of inclusiveness aligned with our cultural pillars:
* Growth Mindset
* People Power
* 100% Guest Obsessed
* Stronger Together
* Make a Difference
Your Key Responsibilities Will Include
Providing Safety Leadership
Manage day-to-day operations with a focus on safe work practices that are compliant with local legislation and Hungry Jack's standards.
Ensure safety and security procedures are enforced.
Creatinng a Guest Obsessed Culture
Interview, hire, train, and supervise your team to deliver exceptional guest service on every occasion.
Evaluate employee performance, promotions, disciplinary discussions, and resolve employee grievances appropriate to your role.
Ensure that guests receive prompt service and quality food.
Execute the National Marketing Plan on your shifts to ensure our guests receive a consistent experience on every visit.
Respond to guest inquiries and feedback about goods and services and provide appropriate corrective actions or escalation to ensure guest satisfaction with response.
Building the Brand (Business Planning)
Utilize your Business Priority Plan to continually improve your Restaurant performance.
Review business results regularly and communicate to your team, with clear action plans implemented to achieve improvement.
Participate in community engagement initiatives in your local area, to improve visibility and build brand loyalty.
Leading a High Performing Team
Create a culture that emphasizes growth, trust, and accountability.
Build your Restaurant Team to ensure effective shift coverage with productive and proficient employees.
Develop and maintain a succession plan that engages and retains your internal talent pipeline.
Partner with your Training Coach to execute the Restaurants Training Plan.
Managing the Business (Profit and Controllables)
Accurately project sales to ensure rostering and ordering support our guest obsession.
Plan and prepare work schedules and assign employees to specific duties.
Manage controllables (own portfolio) to achieve profit goals.
Conduct regular stock take of inventory, maintain stock records, and ensure alignment within budget.
Order inventory as per requirements for sales projections.
Skills and Experience
AQF Associate Degree, Advanced Diploma, or Diploma or at least three years of relevant experience.
Requirements
All successful applicants for this position will be required to provide a National Police check.
Please note that people with criminal records are not automatically barred from applying for this position.
Each application will be considered on its merits.
How to Apply
If this sounds like the exciting opportunity you've been looking for, then apply now.
Applicants must submit a cover letter detailing suitability and experience for the position and a recent resume.
Hungry Jack's is an Equal Opportunity Employer.
Apply now to join our Hungry Jack's Restaurant Leadership Team.
Shortlisted candidates will be contacted for a phone interview.