Graduate SchoolFull-time, fixed-term position up to 19/12/2025 Base salary will be in the range $80,523 - $89,505 + 17% Superannuation (HEW Level 5) Based at our St. Lucia Campus About This Opportunity Are you ready to make a meaningful impact by supporting the next generation of researchers and scholars? Join a vibrant and dedicated team at the University of Queensland (UQ), where you’ll play a pivotal role in delivering exceptional administrative support for our Higher Degree Research (HDR) programs.As part of this dynamic role, you will provide critical support to HDR students, postgraduate programs, and academic leaders, ensuring seamless operations and an outstanding experience for all stakeholders. Your responsibilities will span processing HDR candidature requests, monitoring progress, and maintaining accurate data, while fostering collaboration across faculties and university administration.This is your chance to contribute to a world class academic institution, where your organisational skills, customer service excellence, and attention to detail will help shape the success of students and programs alike.Key responsibilities will include: Assess and process requests related to HDR candidature, including applications, scholarships, milestone extensions, attainments, and examination processes, ensuring alignment with relevant policies.Respond to general enquiries and provide procedural advice to HDR candidates, Advisors, and other stakeholders, liaising with appropriate staff and escalating concerns to the Manager as needed.Maintain accurate records in corporate information systems, ensuring data integrity, generating reports, and drafting correspondence to support HDR operations.Collaborate with Faculty staff and University Administration to address academic and student policy matters, ensuring compliance and efficient communication across departments.About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 26 weeks paid parental leave or 14 weeks paid primary caregiver leave 17% superannuation contributions 17.5% annual leave loading Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family UQ Study for Staff On campus childcare options Affordable parking (from just $5.75 a day) Salary packaging options About You An undergraduate degree in a relevant area and/or equivalent combination of education, training, and work experience.Strong organisational skills with the ability to prioritise tasks and meet deadlines effectively.A commitment to delivering exceptional customer service with a proactive and solution-focused approach.High attention to detail and sound judgement in applying policies and procedures.Excellent written, oral, and interpersonal communication skills, with the ability to collaborate effectively with diverse stakeholders.Proficiency in computer systems and the ability to quickly adapt to new technologies and processes.The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and a criminal check.Work Rights: You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.Questions? For more information about this opportunity, please contact Leanne Brennan | Senior Manager, HDR Postgraduate Development at l.brennan@uq.edu.au For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Cover letter summarising how your background aligns to the ‘About You’ section Resume Other Information UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments. Applications close 8th of January 2025 at 11.00pm AEST (R-46323). Please note that interviews have been tentatively scheduled for the 17th of January 2025.