Closing date - 21st October 2024 PD: Customer Relationship Officer PD_Community Bank_May 2022.pdf About you You’re looking for a job where you get to make a real impact in your customers lives and the community. You analyse their situation to deliver solutions that help them thrive. You’re adaptable, can move quickly between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose purpose is to feed into the prosperity of our customers and communities, not off it. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs You’ll bring: Extensive experience in a customer service or sales environment An ability to build relationships and rapport with customers and colleagues quickly An eagerness to understand and share with others what makes our bank different Understanding of financials and business performance Experience in consumer lending and the banking and finance industry - a plus but certainly not essential About the role Known internally as a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space. This position is based in Fremantle. The role is permanent, full-time. The roster is 76 hours per fortnight. All internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Talent Acquisition Advisor managing this vacancy for a confidential conversation if there are any concerns meeting this requirement or you'd like to discuss the position further. Name: Peter Cirillo - Branch Manager Email: Peter.Cirillobendigoadelaide.com.au Phone: 0894334969 Screening and interviews may commence prior to closing date.