About UsEstablished in 1991, GS Group is one of the leading insurance brokers in Scotland.Our focus has always been on employing people that are approachable and are passionate about delivering for our clients.This has resulted in consistent growth, with GS Group doubling in size every five years.GS Group are now proudly part of the wider JMG Group, who are a Private Equity backed Insurance Broking business with strong regional office representation around the UK.JMG Group are a top 30 broker, growing rapidly and currently placing over £280m of Gross Written Premium into the market.Customer excellence and 'doing the right thing' is the backbone of our business, which means that our people, systems, and processes are central to our success.The opportunityDue to continued growth and expansion, GS Group are seeking to appoint an experienced Commercial Account Handler.You will be responsible for generating revenue and developing the profitability of the business whilst ensuring full FCA compliance.Our Account Handlers ensure that a quality service is provided to all clients in accordance with their needs and requirements.Key duties will includeEnsuring accuracy, efficiency and professionalism when dealing with both clients and insurers in all aspects of the roleManaging existing commercial insurance policies including commercial combined, property, liability and fleet plus othersCompleting premium financing arrangementsWorking closely with a dedicated Commercial Account ExecutiveAdvising clients on existing products in accordance with their needsEnsure bad debt queries are dealt with efficiently and in line with company procedure.Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Policies.Handle any complaints in accordance with regulation, the Company's Conduct Policy.Take part in tailored learning, training and assessment courses and identify further areas for own development as required.Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.Develop and maintain a professional working relationship with all clients and provide expert product advice and guidanceSecure additional cross sell revenue opportunities from other classes of insurancePromote and increase the use of in-house premium finance, from insurer schemes.What we're looking forOur Account Handlers are vital in ensuring that GS Group clients have a professional and compliant experience.To be successful in the role, you must have the following skills:Previous experience gained from working as an Account Handler in a similar broking environment.Working knowledge of most commercial lines insurance products.Experience of working to high standards and FCA Compliance.Strong administration skills, coupled with a very keen eye for detail.Ability to prioritise and organise own workload to ensure deadlines are met.Numerical accuracy.Exemplary communication skills, in person, on the phone and via email.Strong time management skills, with the ability to meet deadlines.IT proficiency with the use of most MS Office products and ideally Acturis.Regulatory and compliance awareness.What we offerCompetitive salary commensurate with level of experienceHybrid working options considered following training & probation completionFree parkingCompany Pension schemeGenerous holiday entitlement & Birthday offDeath in service schemeGym FlexElectric Vehicle Salary Sacrifice SchemeJob Types: Full-time, PermanentPay: From £30,000.00 per yearBenefits:Additional leaveCompany pensionCycle to work schemeEnhanced maternity leaveEnhanced paternity leaveHealth & wellbeing programmeOn-site parkingPaid volunteer timeReferral programmeSick payWork from homeSchedule:Monday to FridayNo weekendsWork Location: In person#J-18808-Ljbffr