Title: Night Manager
We are currently seeking a full time Night Manager to carry out the overnight process at Yarra Valley Lodge.
Yarra Valley Lodge is part of EVT Hospitality & Entertainment, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment, and leisure in Australian & New Zealand.
Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you.
We're for making the day better.
We include.
We nurture talent and promote internally.
Reporting to the Front Office Manager you will:
Represent hotel management, holding responsibility for the smooth and efficient running of our overnight operationEnsure the safety and security of our guests, company assets and property whilst maximising guest satisfactionPerform the accurate and timely completion of the night audit including preparingreports and statistical information in accordance with standards and auditing procedures during the night shiftProvide professional and friendly customer service manner, satisfying guest expectations from arrival through to departuresMaintaining an up-to-date knowledge of hotel and local services and supplyinginformation and responding to guest queriesWe would like to hear from you if you have:
Professional 'can do' attitude with availability across overnight shifts from 11pm to 7am including weekends and public holidaysPassion and professionalism indelivering quality guest serviceA strong team playerPositive attitude towards high quality guest serviceA willingness to learn from other departmentsYour own transport (no public transport nearby)Why choose to work for us?
We are part of the Independent Collection by EVT,and that means you get movie tickets every month plus other great benefitsWe actively pursue being a great place to work by understanding every individual employee's needs to deliver work-life balance, personal development, and a sense of belongingFull training will be providedIf this sounds like the perfect match please apply now.
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