Do more, dream more, become more. Welcome to Bendigo. About the team Through the unique Bendigo Bank Community Banking model, our Alice Springs branch proudly give back to our local community in ways that matter to our locals. Due to the growth in business, we've been able to increasingly give back more each year, and this money goes to the things that matter to our community - decided by our community We have long term relationships with most of the sporting communities within the area, and we’re usually helping run the community shows, events and fairs that, as an enthusiastic local, you love as dearly as we do. On top of that, we have a big focus on supporting the important work done by local Not for Profit organisations, particularly in the environmental space. About the role As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy. You will be given the training you need to do what you do best – help customers with transactions, educate them on our online platforms and tools, recommend the bank’s products and services to help them achieve their financial goals. This position is located at Community Bank Alice Springs. The role is Permanent, Full Time. The roster is 76 hours per fortnight. About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs You will bring: Extensive experience in a customer service environment Demonstrated competence in achieving consistent sales results An ability to confidently talk to customers face-to-face and over the telephone An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential Apply now Screening and interviews may commence prior to closing date. Please note – once you have submitted your application you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes. Further Information Please review the Position Description: Customer Service Officer_Community Bank_May 2022.pdf Please note, all internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Manager of this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process or if you would like to discuss the position further. Manager Name: Ingrid Coleman Manager Email: ingrid.colemanbendigoadelaide.com.au Manager Phone: 08 8952 7517 For more information, please see the Application Process for Internal Candidates page.