Specialist AssessorNSW Government | 3-Month Contract | Work from Home (NSW-Based)Location: Remote (Must be located in NSW)Duration: 3 monthsStart Date: TBC (2-3 weeks)Pay Rate: $37.33/hour + superHours: Full time hours Monday – Friday, 7 hours/day (8 AM – 5 PM)About the RoleNSW Government is seeking multiple Specialist Assessors to assist in processing grants for individuals and communities affected by natural disasters.
You'll play a vital role in assessing applications, ensuring compliance with eligibility criteria, and supporting payments for grants, rebates, and vouchers.Key ResponsibilitiesConduct thorough and timely assessments of grant applicationsApply relevant knowledge, legislation, and procedures to make informed decisionsProvide accurate and empathetic communication to customers regarding application outcomesRespond to enquiries and complete administrative tasks efficientlySupport customers with complex issues and determine appropriate resolutionsAbout YouSelf-motivated and able to work independently and in a teamStrong customer service skillsExperience in grants, rebates, and voucher administration (preferred but not required)Experience using Salesforce and Genesys (preferred)Excellent communication skills with a customer-focused approachAdditional InformationImmediate start required – No leave can be honoured during the 3-month contract periodReliable internet essential as this is a remote rolePre-employment checks: Police check & two reference checksHow to ApplyIf you have the required skills and experience, apply via the link and we will send you a google form to complete.Benefits of Contracting with RandstadDiscounts at major retailersExclusive access to job opportunities before they go to marketEmployee Assistance Program, including counselling servicesAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.