Job Description
Company: Followmont Transport Pty Ltd
Location: QLD
The Job
* Perform work as per the repair order instructions.
* Advise of any additional work that is required to the workshop foreman.
* Document all work performed, including cause and correction, and recommend any work not carried out during service and repair.
* Ensure that the customer vehicle is left as they found it, including cleanliness, movement of the seat, radio, Bluetooth, and mirror adjustments.
* Supervise any apprentice assigned.
* Operate all tools and equipment safely and report any safety, equipment defects, or malfunction issues to management immediately.
* Communicate with the parts department to obtain needed parts.
* Attend dealership and service department meetings and online training when requested.
* Maintain a neat and clean workshop area and account for all dealership-owned tools at all times.
The Person
* Professional approach and ability to work under pressure.
* Strong organisational and time management skills.
* Excellent attention to detail.
* Confident manner and positive approach to change.
Requirements
* Trade Certificate.
* Drivers' Licenses equivalent to role (car, light duty, truck, and agriculture).
* Technical knowledge as per qualification specifications.
* Customer service focused, committed to providing exceptional customer service across all channels – written, phone, and face-to-face.
* Effective communication, varying style depending on the audience.
* Excellent attention to detail and written skills.
* Teamwork, willingness to assist and support others as required.
* Time management/organisation, accomplish objectives effectively within given time frames.