1. Several opportunities available | F ull-time temporary contracts until end of November 2024 (potential extension)
2. Support a range of operational & banking process functions | North Adelaide location with free off-street parking
3. Join a stable & supportive environment with opportunity to upskill
About the Company
Our client is a not-for-profit Australian success story established in 1921. Working within the banking sector, they offer a range of savings accounts and charitable financial services, providing loans to churches, schools, aged care facilities and other organisations. Proud of their meaningful relationships and missional work with clients, they strive to help people and communities achieve their financial goals.
About the Role
As the Customer Service Officer, you will report to the Team Leader and support various operations functions. Central to your role is the daily fulfilment of providing customer service by answering telephone enquiries and handling administrative activities of opening and closing accounts. You will work within a team that supports their values and business objectives by providing tailored, quality services and ensuring high levels of support and advice are delivered to customers.
Duties
4. Answer customer phone and email enquiries
5. Provide exceptional customer service
6. Provide personal advice regarding savings account products
7. Assist with opening and closing of accounts
8. Assist with other core banking activities
Skills & Experience
9. Experience in banking or financial services desirable
10. Strong verbal communication skills
11. Excellent customer service and communication skills
12. A high degree of self-motivation and independence
Culture & Benefits
13. Purposeful and stable culture with strong sense of community
14. Work for a company who pride themselves on providing opportunities to grow and expand employee’s skillsets
15. Located in the heart of the North Adelaide shopping precinct with free on-site parking
16. Temporary position with the possibility of extension
How to Apply
Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven quoting reference number JO-2303-7803. Telephone enquiries are welcome on .