About the role
Binna Burra Mountain Lodge is seeking a full-time Conference Supervisor to join our team in Beechmont, QLD. In this role, you will be responsible for overseeing the smooth running of all conferences, events and functions hosted at our scenic mountain lodge. This is a key position that plays a vital role in delivering exceptional hospitality experiences for our guests.
What you'll be doing
* Coordinate and supervise the setup, delivery and pack down of all conference and event activities
* Liaise with clients to understand their requirements and ensure their expectations are exceeded
* Troubleshoot any issues that arise during events and implement solutions promptly
* Ensure all conference spaces and equipment are well-maintained and presented to a high standard
* Monitor and report on event and conference performance metrics
* Work collaboratively with the wider Binna Burra team to deliver seamless hospitality experiences
* Working closely with the reception and reservation teams to be the point of contact for group check ins and departures
What we're looking for
* Several years' experience in a supervisory role within the hospitality or events industry
* Exceptional communication and interpersonal skills to liaise effectively with clients and the team
* Strong organisational and problem-solving abilities to coordinate complex event logistics
* Experience in rostering, budgeting and reporting for conference and events operations
* Passion for providing outstanding customer service and a commitment to exceeding guest expectations
* Relevant tertiary qualifications in Hospitality Management or a related field
What we offer
At Binna Burra Mountain Lodge, we pride ourselves on being an employer of choice in the Hospitality and Tourism industry. We offer competitive remuneration, opportunities for career development, and a supportive team environment. You'll also enjoy the breathtaking natural surroundings of the Beechmont region and access to our employee wellness initiatives.
About us
Binna Burra Mountain Lodge is an iconic eco-tourism destination nestled in the Scenic Rim of South East Queensland. For over 90 years, we have been welcoming guests to experience our stunning mountain location, unique heritage accommodation, and exceptional hospitality. Our mission is to connect people with nature and create unforgettable memories.
If you're ready to take the next step in your hospitality career, we encourage you to apply now for this exciting Conference Supervisor role at Binna Burra Mountain Lodge.
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