NXTGIG Liverpool, New South Wales, Australia
Superannuation Claims Specialist
NXT GIG is seeking an experienced and detail-oriented Superannuation Claims Specialist to join our dynamic team. In this role, you will be responsible for managing the assessment and processing of superannuation claims, ensuring compliance with relevant legislation and company policies. Your expertise in superannuation regulations will be essential as you investigate claims, gather necessary documentation, and communicate effectively with clients to guide them through the claims process. The ideal candidate will possess strong analytical skills, excellent attention to detail, and a commitment to providing outstanding customer service. If you are looking to make a positive difference in the lives of our clients, NXT GIG is the perfect place for you!
Responsibilities
1. Review and assess superannuation claims in accordance with regulatory requirements and company policies
2. Investigate and gather relevant evidence and documentation to support claim decisions
3. Communicate with clients, financial advisors, and other stakeholders to provide updates and address inquiries regarding claims
4. Maintain accurate and up-to-date records of all claims and communications in the claims management system
5. Collaborate with team members to develop best practices and enhance the claims processing procedures
6. Ensure compliance with all regulatory frameworks and internal controls related to superannuation
7. Provide exceptional customer service throughout the claims process to enhance client satisfaction
Requirements
1. Relevant qualifications in finance, law, or a related field
2. Proven experience as a Superannuation Claims Specialist or in a similar role
3. Strong knowledge of superannuation legislation and claims processing procedures
4. Excellent analytical and problem-solving skills
5. Strong written and verbal communication skills
6. Ability to work independently and collaboratively in a team environment
7. Strong attention to detail and high level of accuracy in work
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