1. Absolutely love setting sail on the seas?
2. Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
Cruiseabout are looking for experienced Cruise enthusiasts to work in our West Lakes Store! Let's turn your passion for cruise holidays into an unforgettable journey with us! ✨ Join the cruise revolution and let's make waves together! #CruiseIntoYourDreamJob
Key Responsibilities
3. Quoting, booking and invoicing cruise bookings and packages
4. Ensure that KPIs are met, meeting and exceed monthly sales targets
5. Support and handle walk in, email & telephone enquiries efficiently and accurately
6. Maximise sales opportunities by upselling & cross-selling
7. Monitor and action all relevant mailboxes daily
8. Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
9. Proven experience working in a customer service environment and working towards sales targets
10. Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
11. GDS experience
12. Exceptional focus on details, adept problem-solving skills, and thrive under pressure
13. Ambitious, highly motivated, and proficient in organizing tasks efficiently
What you'll Enjoy:
♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt
Development: Individualised Learning & Development pathway options
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Flexibility: Monday to Friday week, business hours with flexible/hybrid options
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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