Join a world-renowned provider of specialised chemical pump solutions About the Company: Our client is a world-renowned provider of specialised chemical pump solutions, serving a broad range of industries such as chemical, manufacturing, food and dairy, pharmaceutical, water and wastewater, OEM, and mining sectors. With a reputation for excellence, they deliver high-quality products and services across Australia. About the Role: This is a permanent, internal role within the sales team based in Sydney. Your key responsibilities will include: Attending to phone and email enquiries Assisting on-road sales representatives Troubleshooting and assisting customers with service via phone and internet Compiling quotations, submitting tenders, processing orders, and maintaining CRM details using MS Office and our internal Operating System Deliver exceptional customer service via phone and email About You: You will be a team player who is a self-starter, able to take initiative, and work well under pressure. Sales and service experience, ideally within a mechanical and/or electrical environment Strong written and verbal communication skills, with a clear and professional phone manner Proficiency in using MS Office and experience working with CRM systems A current driver's license The ability to work independently and within a team An advantage if you have an engineering background, but not essential Benefits: Opportunity to join a highly respected company with a strong reputation in the industry Long-term career prospects Competitive salary package A supportive and dynamic team environment If you're ready to take the next step in your sales career and are seeking a long-term opportunity, we want to hear from you