Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
1. Ongoing Full Time Position – Alfred Surgical Services
2. Classification code: HS14, Level 2
3. 5 weeks Annual Leave + 13 ADOs
4. Staff benefits
5. Alfred Location
6. Join a dynamic team providing great patient customer service
The Department:
Alfred Surgical Services
Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.
The Role:
This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.
The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.
The job will see you;
7. Greeting Patients, handling referrals, answering phone calls, and booking patient appointments
8. Supporting clinical staff (Doctors and Nurses) with administrative tasks
Qualifications/Experience Required:
Desirable
9. Sound administrative experience - Hospital environment preferred but not essential
10. Personable, customer focused approach, and commitment to high quality service
11. Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
12. Understanding of confidentiality and privacy legislation
13. Understanding of medical terminology
14. Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
Benefits
15. Discounted car parking
16. Salary packaging with novated leasing
17. Alfred campus close to public transport
18. Onsite gym
19. Easy public transport access and discounted care parking.
Staff Benefits:
20. Salary packaging
21. Discounted onsite parking
22. Onsite staff gym
23. Onsite childcare centre
24. Close to public transport and shops