About Optus
We're a leading technology-driven company in Australia, committed to becoming the most loved everyday brand with lasting customer relationships. Our optimistic challenger spirit drives us to innovate and push boundaries.
Australia's Most Loved Everyday Brand
With decades of experience saying yes when others say no, we've built a reputation for delivering exceptional customer experiences. Our vision is to make a positive impact on our customers, communities, and colleagues through responsible and ethical practices.
The Power of AI at Optus
We've been using AI to improve lives for almost ten years, from resolving customer issues proactively to informing investment decisions. With cutting-edge tech and exciting partnerships, we're taking AI at Optus to the next level.
Career Opportunity: Associate Director, Product Manager - AI
As an Associate Director, Product Manager – AI, you'll lead innovation at the forefront of telecommunications. Drive the rapid ideation, design, and delivery of transformative AI-powered solutions that redefine how we work and enhance customer experiences.
* Lead technical design and deployment of AI-driven automation solutions to enhance network and service operations.
* Oversee product development and drive delivery excellence, collaborating with engineering, data analytics, and design.
* Integrate AI/ML models for predictive analytics, anomaly detection, and optimisation, transforming network performance and customer satisfaction.
* Mentor a cross-functional team, fostering innovation, collaboration, and continuous improvement while driving professional growth.
* Stay ahead of AI and telecom trends, delivering market insights and strategic recommendations.
Requirements:
* Bachelor's degree in Business, Engineering, or related field; a Master's in Computer Science or Data Science is a plus.
* Certifications: Cisco CCNA/CCNP or equivalent and Nokia Network Automation Professional (NNAP) or equivalent.
* Extensive product management experience, including 2+ years in a leadership role managing diverse product portfolios.
* Hands-on expertise in network automation, AI/ML, and data science within telecommunications.
* Proven success in driving product strategy, scaling from concept to implementation with measurable business impact.
* Strong leadership skills, inspiring and managing cross-functional teams to achieve ambitious product goals.
About Working at Optus
We offer a range of benefits, including flexible working hours, inclusive paid parental leave, and opportunities for professional growth and development.