About us Morphettville is a unique and vibrant entertainment destination, the home of the South Australian Jockey Club (SAJC) and thoroughbred racing. In addition to hosting more than 40 days of racing action throughout the year, Morphettville is an exciting entertainment destination in metropolitan Adelaide. Our employees are spread across Hospitality, Events, Administration, Operations, and the Club's external bar & bistro – The Junction. Located on Anzac Highway, The Junction is equipped and ready to cater for a variety of functions and events. The Bistro, Sports Bar, Function Room, Hahn Bar, TAB/Keno and 39 machine gaming room are open 7 days a week. The Opportunity You have experience in day to day managing a venue and are seeking the next step in your career. You will be customer-focused and committed to creating memorable and exceptional experiences for our members, patrons, and staff. Reporting directly to the Venue Manager, you will have proven operational experience in all facets of venue management, including (but not limited to): Day-to-day running of a venue including opening / closing of the venues Sports Bar, Bistro and Gaming, cash balancing, stock control and rostering Hands on food & bar service across gaming, sports bar, functions, and bistro service Leading, managing, and empowering staff with training Our idea candidate will have A passion for hospitality and delivering exceptional and consistent customer experiences Relevant experience within a hospitality, bar, or gaming venue Supervisory / leadership experience Ability to establish and develop long term customer / client relationships Current RSG3 or Further Advanced certification and / or RP badge Relevant certificate or qualification in hospitality (desired) Excellent communication skills both written and verbal Experience in training of FOH staff Previous experience in social media and marketing High standards of personal presentation Ability to work as part of team, and to use initiative Strong organisational skills Ability to work over a 7-day roster including nights Why work with us At Morphettville, fostering a diverse, equitable, and inclusive workplace is paramount to us. We firmly believe that such an environment not only enhances the experiences of our guests but also makes our team members feel valued and contributes to positive outcomes in our communities. We hold authenticity in high regard, embodying our company values =?Be Real, We are One, We Create and We Own It. Other benefits include: Learning & development opportunities for staff Employee Assistance Program – free counselling sessions offered for all staff Staff Discounts for onsite events and food On-line shopping discounts platform with 100's of brands to choose from The opportunity to be a part of a growing business, where exciting developments are taking place How to apply This role will suit a positive individual who is willing to lead by example and motivate the team to grow the business and deliver high levels of customer service. If this sounds like you, then please 'Apply Now'?and include your cover letter and resume`. Applications close 22 November 2024. Please note that applications may be progressed prior to the closing date and only shortlisted candidates will be contacted. We are an equal opportunity employer, and we pride ourselves on our diverse and inclusive workforce. We are committed to providing an environment of mutual respect for all employees and we encourage people from different backgrounds to apply.