Salary up to £38,850 per annum, plus, company van & fuel card!MPS has been caring for residents’ homes for over 25 years. As part of the Mears Group, we offer partnership solutions and expertise in estate management and property maintenance.Delivering a range of property services, including reactive repairs, planned and cyclical maintenance services to over 100 local authorities and housing providers nationwide.We are now seeking a Supervisor to join us on the reactive workstream. Now in its twelfth year providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.About the Role:As a Supervisor with MPS you will be supporting the wider team with requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, delivering best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.This is a Hybrid role with some office work and field-based work. You’ll be overseeing the reactive workstream, dealing with major repairs and overseeing approximately 13 of our Operatives.As a Supervisor, you will be responsible for the following:Supervision of contract activities, ensuring maximum productivity, profitability, and satisfaction through effective resource utilization & planning.Monitor work delivery, progression & completion via ongoing site visits to ensure works are adequately resourced, effectively delivered to set quality standards, completed on time and within budgets.Compiling management reports on operational activities, initiatives, and performance.Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations.Demonstrate, maintain and monitor the company’s commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, including but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements.Manage employees’ performance, coach and develop individuals in their roles, ensuring HR Policies & Procedures are followed, implementing individual or group training where required.Monitor and maintain all supplied company assets, including operatives’ vans, van stocks, material purchases, tools, plant hire, uniform and PPE. Utilize reports available to administer this task.Role Criteria:Knowledge of SOR codesPrevious experience managing/supervising a teamFrom a trade background with knowledge in all core tradesFull UK driving licenseAble to work well independentlyGood IT KnowledgeAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.Benefits we can offer you25 days annual leave plus bank holidaysRefer a friend policyAnnual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.Mears Group is a disability confident employer and we recognize our people as our greatest asset. We hire individuality, recognizing and valuing everyone as individual and ensuring equal access to opportunities for all regardless of social economic background or individual makeup.To drive a Mears vehicle, you must be aged over 21, have held your license over 3 months and have less than 9 points.Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.About UsWe are the people behind the smile! At Mears, we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility.
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