* Multiple full-time opportunities available!
* No experience required | Perfect for recent high school/university graduates!
* Additional earning potentials through various streams of bonus incentives!
Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service Representatives!
About Us:
Carbiz stands at the forefront of the accident management industry, simplifying the process of getting drivers back on the road after an accident. With over 6,500+ glowing 5-star reviews, we’ve established ourselves as a trusted leader in providing like-for-like accident replacement vehicles. Our unwavering dedication to excellence has earned us accolades, including the Business Concept’s 'Automotive Awards 2023' and the Product Review 'Product Review 2023 & 2024' awards.
We nurture a team-first culture with boundless opportunities for advancement, driven by our core values:
* Love what we do - We are passionate about delivering for our customers, team, and partners every time.
* Better than yesterday - We grow each day, learning from our experiences.
* Win with trust - Lead the market by being trusted, reliable and helpful.
* Collaborative core - Working smarter together.
* Valuing people - We respect our people, encourage their development, and reward their performance.
What’s in it for You:
* Great for University Students or school leavers looking to gain practical experience and launch their careers.
* Weekend shifts available with flexibility for students.
* Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives.
* Ongoing training and development with continuous support and mentorship.
* A collaborative team environment with like-minded professionals.
* Access to novated lease options and the Flare Benefits program.
* Monthly team lunches and birthday celebrations.
* A vibrant workplace culture with frequent team events and celebrations.
* Study support program – Yes, we’ll pay YOU to further your education!
About the Role:
* Ensure prompt delivery of vehicles to clients, providing efficient and reliable service.
* Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
* Assist in coordinating vehicle logistics, ensuring seamless and efficient operations.
* Prepare vehicles for hire, including thorough detailing of both the interior and exterior.
* Support new client onboarding, ensuring they have all the necessary information and assistance.
* Experience the excitement of driving a variety of high-quality vehicles!
About You:
* Valid driver’s license with a clean driving record (Essential).
* Have capacity to work weekends if required.
* Strong communication skills to engage effectively with clients and colleagues.
* Self-motivated with strong time management skills, and the ability to thrive in a team environment.
Apply Now:
If you, or someone you know, are interested in a Customer Service Representative position with a rapidly growing, people-focused organisation, click APPLY, and our Talent Team will reach out to you!
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