We are currently partnering with a highly respected client within their particular industry, who is looking for someone to join their team, in a Customer Service & Administrator position on a permanent full-time basis. The role will both be reporting to the Customer Service Sales Administration Manager. We are looking for someone to start ASAP!!
Key Responsibilities-
• Process all customer orders received and ensure all the details are correct – orders being worth up to $100,000 and quite complex
• Assist in managing stock availability to achieve KPIs and finalise orders for customers
• Send balance payment requests and follow them up in a timely manner
• Note customers’ credit limits and ensure their account status is correctly on hold or active
• Assist customers with stock check requests and answer any queries they may have
• Provide pricing quotes to customers as requested
• Ensure customers are kept up to date regarding the status of their orders
• Develop and maintain relationships with both internal and external stakeholders
About You-
• Confident with the Microsoft Office Suite and Netsuite would be advantageous
• Not phased working in a high-volume and fast-paced environment
• Great time management and communication skills (both verbal and written)
• Previous experience in a similar role, processing complex and high-volume orders
Benefits for You-
• WFH 2 days a week
• Be immersed in a great tight-knit team culture
• Onsite Parking
• Appealing Staff Discounts
• ASAP Start
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114.