Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Job DescriptionMercure Alice Springs is seeking a passionate Food & Beverage Supervisor located in the Heart of Australia.Creating exceptional guest experiences by providing great customer service and memorable moments.Running the shift and supervising staff in efficiently serving food & beverage for restaurant and conference rooms.Maintaining high levels of guest satisfaction by acting proactively and promptly addressing any concerns or special requests.Working collaboratively with the team to ensure smooth running of the service period.Leading & training Food & Beverage staff.Monitoring inventory levels, assisting in placing orders, and stock control.The salary range on offer for this role is $66,000 - $72,000 or $33.50 - $36.50 per hour.QualificationsWhat you will bring to the role:Minimum 3 years’ experience in Food & Beverage with proven experience leading a team.Strong interpersonal and communication skills with the ability to positively influence others.Demonstrated leadership and team working skills, and able to manage schedules.Ability to problem solve in a fast-paced environment and resolve guest feedback.Understanding of food and beverage operations, inventory, and ordering.A passion for Food & Beverage with the drive to excel in your career.Current Responsible Service of Alcohol certification.Additional InformationWhat is in it for you:ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on accommodation and food & beverage.Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face-to-face).Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity, and have fun.
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