Join our organisation and experience a culture that fosters camaraderie and personal growth, serving and connecting the regional communities of NSW and southern QLD. Enjoy work-life balance and training and development opportunities across a diverse range of career pathways.About the roleWe are currently recruiting for a Service Delivery Officer to join the team. This role is being offered as a permanent opportunity based from Ballina.As a Service Delivery Officer, you will deliver administrative services within Network Services ensuring reliable and accurate information is available to facilitate the efficient operation of the Division in achieving its business goals. You will also encompass a broad range of administrative tasks to meet both regional and stakeholder requirements.About YouYou will have demonstrated experience in a similar operational or administrative role with the provision of administrative services and record management functions in a large organisation.In your previous roles you worked to deadlines whilst maintaining and promoting confidentiality.You are a people person with excellent communication skills and customer service techniques to relay, gather and request information.Required Qualifications | SkillsCertificate III in Business Administration or demonstrated capability through past employment experience and/or relevant qualifications.Proven communication and customer service skills and experience to liaise and interact with a diverse range of customers, stakeholders and sponsors in an energy distribution environment whilst maintaining confidentiality.Demonstrated ability to provide administrative support services and document recording functions with good attention to detail.Flexible, self-motivated and well organised and be able to handle a varying complex workload.Ability to work autonomously or in a team environment.Strong skills in computer operations and business systems relevant to the role including Microsoft Office products.Why Essential EnergyWe offer competitive remuneration commensurate with skills and experience and 16% superannuation.Essential Energy provides employees with a broad range of employee benefits including 26 weeks paid parental leave, learning and development opportunities, and Health and Wellbeing programs including fitness passport.An energy network doesn’t just keep the lights on… it’s a living network that needs to adapt to new and emerging energy generation technologies while still meeting the energy needs of customers.It requires innovation, commitment, and collaboration to bring people together to solve the energy delivery challenges of the modern world.Your potential will be realised, and you’ll feel a real sense of purpose and satisfaction knowing you have a pivotal role to play in delivering the energy of the future to the people who need it today.
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