Case Officer (2901375) Adelaide, AustraliaJoin a State Government department for 8 weeks and provide excellent customer service.Your new companyThis State Government Department assists people in South Australia resolve issues within specific areas of the law. They are seeking a Case Officer to join them for a period of 8 weeks with potential for extension.Your new roleYou will be providing case management and customer service to clients who are completing applications to be submitted to the department. You will manage the application from lodgement to completion whilst providing comprehensive and professional customer service. You will be answering calls, emails and mail along with providing face-to-face customer service.What you'll need to succeedPrevious experience within a customer service roleResilient and empathic natureExcellent written and verbal communication skillsHigh flexibility and adaptability with the ability to triageA courteous and professional demeanourAbility to handle sensitive information and interact with distressed clientelePlease note: successful applications will be required to undergo a National Police Check Clearance.What you'll get in returnAn initial 8-week temporary engagement within State Government with high potential for extension, a competitive hourly rate of $43 + Super, along with the ability to utilise your skills to assist the community.Temporary and Contract workers through Hays also enjoy a wide range of benefits including:Weekly pay cyclesNominated choice of Superannuation fundOnline Timesheet submission and approvalNo hidden fees or costs for our servicesAn online training platform to upskill yourselfRegular contact with local Adelaide consultants throughout the duration of your assignmentWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Nicola Cowan.
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