Amazon Web Services (AWS) provides storage, compute and other solutions to customers globally. Our customers trust, and expect us to protect their data with impeccable physical security, continually evolving security practices to mitigate risk. The Data Centre Security Team provides physical security solutions to protect AWS personnel, AWS facilities and information of our customers.
For the Cluster Security Manager role the AWS Datacentre Operations Physical Security team is looking for a forward thinking, results-oriented, innovative and inspirational leader with proven results building high performing teams. The candidate will have the ability to develop strategy, execute and lead data centre (DC) security operations across multiple sites. As a Cluster Security Manager, you will be expected to implement and verify compliance with security procedures, standards and policies; while optimizing the effectiveness and efficiency of physical security at our facilities. You will champion new initiatives for the physical security team and oversee implementation in coordination with multiple business partner teams. The candidate will have experience leading cross-functional teams, writing security strategies, driving processes to achieve industry-leading security and driving down costs through process improvement and technology enhancement. You will report to the Regional Security Manager responsible for your global area.
You will be expected to operate with autonomy, complete discretion, and your work will require significant creativity and judgment. The ideal candidate will be a confident, decisive, influential and an innovative leader who can communicate a compelling and comprehensive set of outcomes to be achieved. You will have the presence and influence to define and enforce high standards for programs you lead, implement and monitor at all levels. You must be comfortable with ambiguity, and be able to define structure, processes and standards where none yet exist. You will deliver on the physical security mission and tenets; mitigating risk and balancing tradeoffs in cost, efficiency and operational challenges.
Responsibilities
• Build trust, establish and maintain customer relationship with data centre business partners to execute a comprehensive strategy that enhances security, while enabling our partners to build customer capacity.
• Responsible for planning, developing and implementing security plans and security programs such as Emergency Response and Crisis Management, Physical Security, Incident Management, while coordinating site investigations with the Global Intelligence and Investigative team.
• Maintains an extensive knowledge of complex industry trends, current security issues and security technology, and updates management on risk and threats against AWS employees and infrastructure.
• Responsible for performing continual risk analysis for the data center sites, particularly with respect to level of crime, terrorism, workplace violence, and threats from natural and man-made disasters.
• Responsible for providing leadership and best practices on security policy and practices to on-site data centre management.
• Looks around corners and identifies vulnerabilities early and designs and implements a strategy to close existing or emerging security gaps and seams.
Provides leadership and clear guidance and direction to AWS Datacenter staff as well as contract security staff to achieve current and long-range strategic security program objectives.
• Supports regional and global security leadership in conducting investigations of significant threats and/or the loss or misappropriation of assets.
Develops and implements security standards and procedures for all contract site security coordinators.
• Liaisons with local, state, federal, and international law enforcement agencies for the locations of the Data Centres.
• 25% travel required both domestic and international
Key job responsibilities
• The demonstrated ability to design and implement physical security measures and controls at the high -
• AWS bar to ensure our customer's data is 100% safeguarded.
• Work directly with AWS data center business partners to deliver "security as a service" that safeguards life, data, and property, while facilitating business operations in a complex and fluid environment.
• Apply physical security industry leading edge technologies and practices to ensure AWS remains the gold standard in data protection.
• Provide the mentoring, guidance, and coaching to get the very best out of a high performing security team.
• Ability to deliver a compelling written business case without the use of PowerPoint.
A day in the life
This is a high tempo role that requires ingenuity and a bias for action to meet the demands of our business partners and adapt to changing business processes. The Cluster Security Manager reviews security plans, collaborates with business partners, while being a servant leader to the security team by providing clear direction, resources, and advocacy.
About the team
We are a diverse collection of security professionals from myriad corporate, law enforcement, and military backgrounds, which enables us to solve problem using a wide range of ideas that we synthesis through strong collaboration.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
• Bachelor’s degree in business administration, or related discipline.
• 5+ years professional experience in leading large, global compliance programs
• 7+ years of experience operating as a manager of managers
• 12+ years physical security experience leading and implementing multiple security best practices
PREFERRED QUALIFICATIONS
• Master's Degree
• 10+ years as manager of managers
• 15+ years physical security experience leading and implementing multiple security best practices
• Prior experience in leadership concentrated on information security
• Substantive experience in physical security countermeasures and technology
• Ownership and program management of automation and technology implementation
• Advanced Degree or a CPP, CISSP, PSP, PMP Certification
• Proven leadership skills and strong business acumen
• Excellent verbal and written communication skills
• Ability to handle multiple competing priorities in a fast-paced environment
• Exceptional customer relationship skills
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: