About Us
Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free.
Our Impact
* We've powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips.
* We were named a Time 100 Most Influential Company and Fast Company Brand That Matters.
* We achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.
Job Description
About the Role
We're looking for a data-driven, hands-on, entrepreneurial-minded individual to join our Brisbane Operations team as an Operations Coordinator.
Key Responsibilities
* Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicles.
* Build a safe, compliant, and efficient warehouse environment that supplies a fully operational fleet of vehicles for Brisbane.
* Define new processes and best practices to drive operational excellence within the warehouse.
* Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s).
* Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s).
* Provide complaint management and customer incidents investigation support.
* Partner with the local Government Relations representative to manage key Legal, Regulatory, and Safety issues.
* Maintain positive relationships between customers, regulators/city officials, employees, and Lime management.
* Collaborate with Engineering and Product teams to drive local initiatives for revenue growth.
About You
* 1-3 years of professional work experience; ideally 1+ year of experience within an Operations position.
* Experience leading teams or groups preferred.
* Demonstrated expertise with the Brisbane region and ability to anticipate operational needs and/or challenges within this area.
* Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment.
* High-energy and sound decision maker with the ability to make data-based decisions with a cost-focused mindset.
* Fluent verbal and written English language skills.
* Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data.
* Excellent communication and stakeholder management skills.
Why Join Lime?
When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results. Here are some ways we support and invest in our team:
* Competitive salaries, performance-based annual bonus, and pre-IPO equity.
* Health and wellness offerings for all team members starting day one, including access to top-tier fitness and mindfulness apps.
* Flexible vacation policies with ample paid holidays tailored to country of residence.
* Fully-paid leave following the birth or adoption of a child and financial, medical, and educational support for Limers pursuing parenthood.
* Support for retirement and financial goals with unlimited access to financial advisors.
* Unlimited, complimentary use of our vehicles in hundreds of cities around the world.
* Professional growth opportunities through quarterly learning days and top-tier tools.
* Opportunities to connect across teams and locations to network, socialize, and volunteer.
* Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions.
* Consistent recognition of great work through meaningful rewards and career advancements.
* Benefits and perks vary depending on the nature of your employment and country of residence.