Description This position will ensure effective support to ensure that all security activities are conducted safely and in accordance with the Security Operating Procedures. The successful candidates will possess a strong work ethic, achieve highest level of safety, quality of work and have a genuine passion for excellent customer service. Responsibilities This role will report to the Security Supervisor and will deliver a range of services including but not limited to: Facilitate the operation of CCTV, security and access systems Maintain surveillance of the site, including monitoring all personnel while on site Monitor, manage, control and record all communications across the site Support Helpdesk Service during core hours and as required Support and assist the Security Supervisor, as required Our front of house staff are the face of Downer and plays a pivotal role in delivering the service commitment we have made to our clients. Qualifications Defence Security Clearance - Positive Vetted or Negative Vetted (2) is essential (Australian citizenship mandatory) A NSW and ACT Security Licence (or ability to acquire before commencement) A Certificate II in Security Operations (or ability to acquire before commencement) Experience in Security industries Experience in Control Room / Help Desk / Monitoring Room duties A current NSW or ACT drivers’ licence The ability to work a 24/7 rotating roster Benefits and Culture Supportive and inclusive culture A professional and safe working environment Good employee benefits and entitlements