Job Title: Seasonal Bikes & Rafts Supervisor - Yosemite
The valley of wonder, Yosemite, is the most popular and well-loved national park in the country, hosting over 4 million visitors every year. This natural gem boasts stunning granite cliffs, glaciers, woodlands, and waterfalls. Activities like photography, fishing, hiking, climbing, skiing, camping, and horseback riding are offered all year round.
The iconic natural wonders include the Half Dome, Glacier Point, Yosemite Falls, and more.
About the Role:
Under the direction of the Seasonal Bikes & Rafts Supervisor, this role is responsible for coordinating Guest Services within the Guest Services Department at a conference center. The supervisor's main goal is to ensure that staff members and guests have a positive impression of the facility.
Key Responsibilities:
* Supervise Guest Services Support Staff to provide 24/7 coverage
* Coordinate registration functions and transportation for all guests
* Train Front Desk/Concierge personnel using established training programs
* Oversee front desk and concierge tasks to deliver world-class service in areas such as check-in/check-out, lobby ambassador program, guest orientation, telephone service, and more
Qualifications:
* A strong work ethic and commitment to providing world-class service
* A strong knowledge of personal computers
* Experience in guest services and leadership skills
* Strong organizational abilities
About Aramark:
Aramark is a global leader in food, facilities, and uniform services. We strive to do great things for each other, our partners, our communities, and our planet.